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Office 365 for End Users

About This course

Office 365 for End Users

This 3-day instructor-led course has been designed for end users of the Productivity suite Microsoft Office 365 wishing to learn or deepen their knowledge in the use of tools that build it. The course delivers a walkthrough by each Office 365, the use of its components and the integration of their tools with mobile devices.

Audience Profile

Know all the features that make up the Microsoft Office 365 of Office 365 productivity suite.

  • Increase the ability of using the tools included in the suite.
  • Deepen the knowledge of the collaboration features of Office 365.
  • Optimize their work processes to maximizing the use of the features included in each Office 365 tool.

Certification Exams

This course is not required for any technical certification or career.

After Completing Course

Once completed the course, students will be able to:

  • Identify the tools that make up the collaboration suite Microsoft Office 365 collaboration.
  • Use the following tools included in the suite: email, calendar, and tasks.
  • Schedule meetings, video conferences and request assistance from your computer.
  • Share files and folders with other users by setting security parameters.
  • Describe the functionality of SharePoint tool.
  • Describe the functionality of the Microsoft Teams and Microsoft Planner tools.
  • Design a plan and track it using the Microsoft Teams and Microsoft Planner tools.
  • Use mobile devices to access the features of Office 365.


There are no pre-requisites for this course

Available dates

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Course Outline View complete course outline

Course Outline

Module 1: Office 365 User Interface:

This module allows the student to get in touch with the EUI of the Office 365 Suite, making easy the location of each app and the general aspects of the interface.

– Lesson 1: Interface’s description and components.

  • General description of the Office 365 interface
  • Description of tools that make up the suite.
  • Establishment of the initial configuration.
  • Access to the Office 365 Tools.
  • Use of the different interfaces.
  • Access and use of Microsoft Office Online Tools.

– Practice: Use of the Office 365 User Interface

  • Location of Office Tools.
  • Open the email.
  • Create a folder in OneDrive.
  • Create an appointment in the calendar.

Module 2 – Using Microsoft Outlook:

This module introduces the student to the use of the Microsoft Outlook tool in all its interfaces, building the management and administration of email, tasks, and appointments.

– Lesson 1: introduction to Microsoft Outlook and description of the interfaces.

  • Introduction to Microsoft Outlook.
  • Using the web interface.
  • Use of the computer interface.
  • Using the mobile interface.

-DEMO: Knowing the Microsoft Outlook Interface

– Lesson 1 practice

– Lesson 2: Manage email

  • See email.
  • Create and send email.
  • Send emails with attachments.
  • Reply and forward mail.
  • Delete and retrieve emails.
  • Handling of attachments. Create and send automatic responses.
  • Add email signatures.
  • Add attachments and hyperlinks.
  • Save and reuse content.

– Lesson 2 practice

– Lesson 3: Organizing Email

  • Cleaning the inbox.
  • Block unwanted mail.
  • Set flags, reminders, and colors.
  • Sort mail into folders.
  • Search and filter emails.
  • Organize the Inbox rules.

– Lesson 3 practice

– Lesson 4: Managing Contacts

  • Organize contacts into categories.
  • Create and use groups of contacts.
  • Manage contact lists. Import contacts.
  • Export contacts.
  • Use of Outlook contacts for mail migration.

– Lesson 4 practice

– Lesson 5: Managing Calendar

  • View and customize calendars.
  • Search for items in the calendar.
  • Send, share or print your calendar.
  • Open and view multiple calendars.
  • Create calendars groups.
  • Import a calendar from Google.
  • Delegation of calendars.

– Lesson 5 practice

– Lesson 6: Managing Appointments

  • Assign appointments.
  • Schedule meetings using Skype 4 Business.
  • Manage recurring meetings.
  • Attach a file to a meeting invitation.
  • Take meeting notes using OneNote.

– Lesson 6 practice

– Lesson 7: Managing Tasks:

  • Create, assign and complete tasks.
  • See tasks in your task list.

– Lesson 7 practice

– Lesson 8: Collaboration:

  • Create and administer surveys via email.
  • Schedule and organize meetings.
  • Share your calendar with others.
  • Lesson 8 practice

Module 3 – OneDrive use for Business:

This module will allow the student understand the main characteristics of the OneDrive business tool for the storage and handling of files and folders, as well as the multiple interfaces used to manage user information and share it with other users.

– Lesson 1: Introducing OneDrive for Business and its interfaces

  • Introduction to OneDrive for Business.
  • Management web interface
  • OneDrive for business client.
     Installation.
     Use
  •  Introduction of the mobile client.


– Lesson 1 practice

– Lesson 2: Managing Files and Folders.

  • Upload files and folders.
  • Create files and folders.
  • Restore deleted files.

– Lesson 3: Share and Sync with OneDrive for business

  • Share files and folders with office 365.
  • Synchronize files and folders in OneDrive.
  • Synchronize files with OneDrive Files on-Demand

– Lesson 2 and 3 practice

Module 4 – Microsoft SharePoint Online:

This module introduces the student using the tool Microsoft SharePoint Online as a shared information management and collaboration tool.

– Lección 1: Introducción a SharePoint online


– Lesson 2: Create SharePoint sites, posts and lists.

  • Create a team or communications site.
  • Use filters and update a list.
  • Add a new post.
  • Add web parts.

– Lesson 3: Share and Sync.

  • Explore a Team Site.
  • Create and share files in the library.
  • Synchronize files and folders in SharePoint.
  • Synchronize files with OneDrive Files on-Demand


– Lesson 2 and 3 practice.

Module 5 – introduction to Microsoft Teams:

This module shows students the main features of the solution Microsoft Teams as a tool for consolidation of working in team environments.

– Lesson 1: Introduction to Microsoft Teams.


– Lesson 2: Microsoft Teams Features.

  • Teams and channels.
  • Use of tables.
  • Productive conversations.
  • Calls and private conversations.
  • Functionality of the meeting Now.
  • Schedule meetings.


– Lesson 1 Practice

Module 6 – introduction to Microsoft Planner:

This module introduces the student to the tool Microsoft Planner, allowing you to understand the characteristics of this tool and start it in the advanced use of the tool.

– Lesson 1: Introduction to Microsoft Planner.

  • Introduction to Microsoft Planner.
  • Create a plan.
  • Manage task.
  • See updates to the plan.
  • Configure Microsoft Planner mobile application.


– Lesson 1 practice

– Lesson 2: Advanced use of Microsoft Planner.

  • Collaborate with your team.
  • Attach files, photos or links.
  • Add a checklist to a task.
  • Set an image preview to a task.
  • Add comments to a task.
  • Label tasks.
  • Establish tasks and update tasks progress.
  • Use Microsoft Planner with Microsoft Teams.
  • View the progress of a plan.
  • See all tasks and all plans.
  • Make a plan URLs get notifications of tasks and plans.
  • Delete a task or a plan.
  • See tasks in a calendar.
  • Use of planner for iOS.


– Lesson 2 Practice.

Module 7 – other tools of Microsoft Office 365:

This module makes a brief introduction to the remaining tools that are part of the suite of Microsoft Office 365, allowing the student to have a basic notion of the use of these tools and how to extend the ability to find solutions to day-to-day tasks using  these applications.

  • Demo introduction to Microsoft Access.
  • Demo introduction to Microsoft Visio.
  • Demo introduction to Microsoft Flow.
  • Demo introduction to Microsoft Delve.
  • Demo introduction to Microsoft Forms.
  • Demo introduction to Microsoft PowerApps.
  • Demo introduction to Microsoft Sway.
  • Demo introduction to Microsoft Project Online.


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